Privacy Policy
Prizely — prizely.co.uk
Last updated: 10 November 2026
1. Who we are
Prizely is a UK-based prize competition website operated by John Bradley, a sole trader trading as Prizely.
Website: https://prizely.co.uk
Privacy contact: privacy@prizley.co.uk
Business correspondence address: 99 Church Street, Little Lever, Bolton, Greater Manchester, BL3 1BN, United Kingdom
For the purposes of UK data protection law, the sole trader operating Prizely is the data controller responsible for personal information collected through this website.
2. Information we collect
When you create an account or use our services, we may collect:
- Your email address
- Your date of birth
- Your telephone number
- Your account username and securely hashed password
- Your account registration and email verification status
- Your communication preferences
- Information you provide when contacting us
When competitions and purchasing features become available, we may also collect information necessary to process entries, orders, payments, refunds and prize fulfilment.
We may collect technical information such as IP addresses, browser information and cookies for website functionality, security and fraud prevention.
3. How we use your information
We use personal information to:
- Create, verify and manage your Prizely account
- Check whether you meet our minimum age requirement
- Communicate essential information about your account
- Provide customer support
- Protect our website and users against fraud and misuse
- Process competition entries and orders when these services become available
- Administer prizes and contact winners
- Meet applicable legal obligations
We will only send promotional marketing communications where we have an appropriate legal basis to do so.
4. Our lawful bases for processing
Depending on the purpose, we process personal information under the following lawful bases:
Contract: To register and manage accounts and provide services requested by customers.
Legal obligation: To comply with applicable legal and regulatory requirements.
Legitimate interests: To maintain website security, prevent fraud and operate our business, where those interests are not overridden by individuals’ rights.
Consent: Where consent is required, including certain electronic marketing communications and non-essential cookies.
You can withdraw consent where consent is the lawful basis, without affecting processing that took place before withdrawal.
5. Age requirements
Prizely is intended for people aged 18 or over.
We collect your date of birth to assess whether you meet this requirement.
Providing a date of birth does not necessarily constitute independent age or identity verification. Additional checks may be required before entering certain competitions or receiving prizes.
6. Account passwords and security
Passwords are processed by WordPress using secure password-hashing mechanisms.
We do not need to know your original password to manage your account.
We take reasonable technical and organisational measures to protect personal information, although no internet-based service can guarantee absolute security.
7. Email verification and account communications
When you register, we may send an email verification link to confirm that you control the email address provided.
We may also contact you about account security, password resets, important service updates and competition-related matters.
These essential service messages are separate from optional marketing communications.
8. Marketing communications
Where permitted by applicable law, we may send updates about Prizely launches, competitions, prizes and promotions.
Where consent is required, we will request it separately from acceptance of this Privacy Policy.
You can unsubscribe from promotional emails using the unsubscribe instructions provided or by contacting us.
Creating an account does not automatically mean that you have consented to marketing.
9. Competitions, orders and payments
When Prizely launches its competition services, we may process additional personal information to administer entries, determine eligibility, process orders, contact winners and arrange prize delivery.
Payment information may be processed by third-party payment providers. The specific providers and their privacy practices will be identified when payment services are enabled.
We may need to retain certain transaction and competition records for accounting, legal and dispute-resolution purposes.
10. Cookies
Our website may use cookies and similar technologies for essential functions such as account login, security, shopping baskets and website operation.
We may also use optional analytics or marketing cookies if these services are enabled.
Where required, we will request consent before placing non-essential cookies.
11. Sharing your information
We may share information with service providers where necessary to operate Prizely, including:
- Website hosting and technical support providers
- Email delivery services
- Payment processors, when enabled
- Competition administration and prize fulfilment providers, when applicable
- Professional advisers and public authorities where legally required
We do not sell personal information.
Service providers must handle personal information in accordance with applicable data protection requirements.
12. International transfers
Some technology providers may process personal information outside the United Kingdom.
Where this occurs, we will assess the transfer and use an appropriate lawful transfer mechanism or safeguard where required.
13. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, security, legal obligations and resolving disputes.
Account information will generally be retained while an account remains active, subject to applicable retention requirements.
We will review and establish specific retention periods for competition, transaction and marketing records before those services become operational.
14. Your data protection rights
Under UK data protection law, you may have rights to:
- Access personal information held about you
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Restrict or object to certain processing
- Request transfer of eligible information
- Withdraw consent where processing relies on consent
To exercise these rights, contact us using the privacy contact details above.
You may also complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.
15. Changes to this policy
We may update this Privacy Policy as our website, services and legal obligations change.
The latest version will be published on this page, with the updated date shown above.
16. Contact us
For questions about this Privacy Policy or how we handle personal information, please contact:
Prizely
Operated by John Bradley, sole trader
Email: support@prizley.co.uk
Business correspondence address: 99 Church Street, Little Lever, Bolton, Greater Manchester, BL3 1BN, United Kingdom